*Not officially ranked with J.D. Power due to eligibility restrictions
USAA
USAA scores the highest on our list for customer satisfaction, although it is not officially eligible for J.D. Power ranking since the company only offers policies to active-duty military members, veterans and qualifying family members. USAA offers the lowest average home insurance rates on our list, and policies include coverage options tailored to the military community, like coverage for military uniforms. USAA offers flood insurance and earthquake coverage, which may appeal to Los Angeles homeowners in coastal or seismic risk zones.
Learn more: USAA Insurance review
AAA
When people think of AAA, they often think of roadside assistance and auto insurance policies – but the company also offers competitive home insurance rates. Discounts and endorsements vary based on the AAA club you purchase coverage from, but most homeowners have the option to add scheduled personal property coverage to their policy. Keep in mind that you’re required to have an AAA membership to purchase home insurance.
Learn more: AAA Insurance review
Travelers
Travelers has the highest average premium on our list, but its rate is still much lower than the city average. The company offers a wide range of policy add-ons, including green home coverage and identity fraud coverage. However, Travelers did score far below the segment average for customer satisfaction with J.D. Power, so homeowners who value service may want to speak with existing policyholders about their experience.
Learn more: Travelers Insurance review
Bankrate’s insurance editorial team is paying close attention to the difficulties California homeowners face as many insurance providers place a moratorium on writing new business in the state. Staying informed gives you the best chance to find the coverage you need, so we will revise our articles as the situation changes. Substantial changes in the California home insurance market include:
- August 30, 2023: USAA announced that it will limit California home insurance coverage in March 2024.
- July and August, 2023: Safeco began dropping coverage for home insurance in the San Francisco and Bay Area, while AmGUARD and Falls Lake Insurance filed withdrawals from the California state insurance regulator.
- July 7, 2023: Farmers Insurance announced it will begin writing a limited number of policies in the state.
- June 2, 2023: Allstate announced it is no longer issuing new home, condo and commercial insurance policies due to wildfire risk and increased rebuilding costs.
- May 27, 2023: State Farm stopped accepting new business applications for homeowners, condominium and commercial policies.
