In an increasingly digitized world, ensuring the security of your online financial accounts has become more critical than ever. Ameriprise Financial understands the importance of safeguarding your personal information and has implemented stringent security measures to protect your accounts. By following their guidelines and adopting best practices, you can play an active role in safeguarding your financial well-being.
Use Ameriprise’s Secure Site and Mobile App
To access your accounts, it is recommended that you use the secure site on ameriprise.com or the Ameriprise Financial app. Registering for the secure site allows you to conveniently view your accounts and transactions. For added convenience, the Ameriprise Financial app is available for both iPhone and Android devices.
Protect Your User ID, Password, and Account Information
To maintain the security of your Ameriprise accounts, it’s vital to follow these guidelines:
- Ensure that your User ID and password for the secure site on ameriprise.com are unique.
- Safeguard your User ID, password, and all account-related information. Never share them with anyone.
- Enroll in email and text alerts to stay informed about any changes to your account(s).
- Opt for 2-Step Verification to add an extra layer of security.
- Regularly change your password and make sure it is strong by using a combination of letters, numbers, capitalization, and specialized characters (!, &, #, $, @).
- Avoid storing your password in your browser.
- If you write down your User ID or account number, keep this information in a secure place away from your personal computer.
- Remember, Ameriprise Financial will never contact you via phone, email, or text message to verify your personal information. If you receive any such requests, hang up, do not respond, and avoid clicking on any links in suspicious emails.
Ensure Security on Your Devices
Ensuring the security of your computer and mobile devices is crucial when accessing your Ameriprise accounts. Consider the following measures:
- Keep all electronic devices up to date with the latest software, including your browser and security software such as anti-spyware, antivirus, and firewall features.
- Avoid granting remote access to third parties claiming to provide technical support or device cleanup services. These can be fraudulent tactics aimed at gaining control of your devices or planting malware.
- Use caution when accessing your accounts in public or unsecured areas. Ideally, connect to a private network when using free Wi-Fi networks.
- Always log out and close your browser or mobile app after each use.
- Never leave your electronic devices unattended while logged in to ameriprise.com.
- Add a pin code and enable fingerprint or face ID (if available) to secure your mobile device effectively.
Email Security Best Practices
To protect yourself from fraudulent activities and potential scams, it is essential to adopt best practices regarding email security:
- Exercise caution and refrain from responding to, opening attachments in, or clicking on links within emails that seem suspicious, unfamiliar, or unexpected.
- Verify wire instructions verbally or in person, as opposed to relying solely on emails or letters, even if they appear legitimate.
- Do not respond to email requests for personal or financial information. Ameriprise Financial never asks for your Social Security number, account numbers, or passwords via email.
- Bear in mind that email is not a secure communication channel and can be vulnerable to malware. Avoid sending sensitive information or documents via email. Instead, utilize secure platforms like Documents or Message Center to share information securely with your advisor.
FAQs
Q: How can I protect my Ameriprise account and personal information?
A: To safeguard your account and personal information, use Ameriprise’s secure site or mobile app, protect your user ID and password, maintain up-to-date security on your devices, and follow email security best practices.
Q: What should I do if I receive a request to verify my personal information from someone claiming to be from Ameriprise Financial?
A: Hang up if you receive a phone call, do not respond to the text message, and avoid clicking on any links in suspicious emails. Ameriprise Financial never contacts clients to verify personal information through these channels.
Conclusion
Providing a secure online environment is a top priority for Ameriprise Financial. By utilizing their secure site or mobile app, protecting your user ID and password, ensuring device security, and adopting email best practices, you can help safeguard your financial accounts and personal information. Stay vigilant, follow the provided guidelines, and secure your online transactions, maintaining peace of mind in an increasingly digital world.
