MetLife car insurance review 2024

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Farmers Insurance acquires MetLife auto and home insurance

In 2021, MetLife sold its home and auto insurance business to Farmers, meaning drivers cannot purchase new car insurance policies through MetLife.

Before MetLife sold its car insurance business, the provider was known for its high car insurance rates and high levels of customer complaints.

MetLife compared to other car insurance companies

Though the company no longer offers car insurance to new customers, MetLife auto insurance reviews cited a high level of customer complaints and high prices when it issued new policies.

In comparison, Farmers car insurance also has higher-than-average prices, but it has a low level of customer complaints.

Types of car insurance offered by MetLife

You can no longer purchase car insurance through MetLife. Visiting the car insurance page on MetLife’s website will direct you to Farmers, which purchased MetLife’s home and auto business in 2021.

Here’s a look at the types of car insurance you can get through Farmers:

  • Collision and comprehensive auto insurance.
  • Guaranteed Value insurance.
  • Liability insurance.
  • Loss of use insurance (covers transportation while your car is being repaired).
  • Medical payments.
  • New car replacement coverage.
  • Personal injury protection (PIP).
  • Personal umbrella insurance.
  • Rental car reimbursement.
  • Rideshare insurance.
  • Towing and roadside service.
  • Uninsured and underinsured motorist coverage.
  • Usage-based insurance.
  • Nonowners insurance.

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Other insurance products offered by MetLife

Though MetLife no longer sells home and auto insurance products, the company still offers a wide range of other insurance policies, including:

  • Accident and health insurance (for employees and group participants).
  • Dental insurance.
  • Disability insurance (for employees and group participants).
  • Identity theft insurance.
  • Legal insurance.
  • Life insurance.
  • Pet insurance.
  • Vision insurance.

MetLife car insurance discounts

While you can’t purchase a new car insurance policy with MetLife and take advantage of discounts, former MetLife policyholders who moved to Farmers may still benefit from the following discounts:

  • Employee and retiree discounts: Current and retired employees of MetLife get a group discount on car insurance policies.
  • Multi-policy discount: Contact Farmers to determine if any multi-policy discounts, such as bundling home and auto insurance, apply.
  • Other employment or group discounts: Policyholders who had gotten discounts for MetLife car insurance policies through specific employers or associations now enjoy the same discounts through Farmers.

Where to get MetLife car insurance

Drivers can no longer purchase new car insurance policies through MetLife. The car insurance landing page on MetLife’s site directs readers to the Farmers site.

If you had car insurance with MetLife and are now working with Farmers, you should compare car insurance quotes to make sure you’re still getting the best price for the car insurance coverage you need.

Research your coverage options: Best car insurance companies

MetLife car insurance reviews

Before MetLife sold its car insurance business to Farmers, the provider generated much higher than average levels of customer complaints.

The National Association of Insurance Commissioners’ 2020 data (the last year that MetLife would’ve been eligible for analysis as a car insurance company) shows that MetLife generated 45% more customer complaints than the average car insurance provider. In the industry, customer complaints tend to focus on the claims and settlement process.

More car insurance companies to review

Here are some other car insurance companies to compare.

MetLife car insurance review FAQs