If you live in one of the six states that Plymouth Rock services, it could be a good option for auto and home insurance, especially since you can request a free quote online. Plymouth Rock’s auto insurance features a range of discounts as well as a handful of optional coverages to help you ensure that your policy fits your particular situation.
The company’s homeowners insurance could provide solid coverage for your home and property, with optional coverage such as ID monitoring, home systems breakdown and more. The company also sells life insurance policies, but these are limited to term insurance, and only to residents of New Jersey. These options for multiple lines of insurance, along with Plymouth Rock’s robust coverage and reasonable prices make it a strong option for New England and Mid-Atlantic consumers.
What are real-life customers saying about Plymouth Rock?
Third-party insurance ratings are helpful but can only tell you so much. To help our readers make a more informed decision about Plymouth Rock, we included quotes from discussion forums like Reddit and Yelp to glean what actual customers think about the company. Although they are not formal review sites, real-life customer feedback can provide valuable insight into a company.
The consensus on Reddit varies. Some customers reported lengthy wait times for responses about claims, from several weeks to months. But other users, like the one quoted below, were happy with the company and its claims process:
“I have them for auto, home, umbrella, etc. i have never submitted an auto claim, but made a fairly substantial home owners claim for storm damage this past year. They have been excellent to deal with. A few of my neighbors had issues with the claims proceed with other carriers. I’d probably stay with them even if they were a bit more expensive than another carrier.” – Reddit User 1 July 15, 2023
Plymouth Rock insurance reviews on TrustPilot were far less generous. Out of a possible five-star rating, Plymouth Rock earned a 2.3 on TrustPilot’s website. Multiple users there were unhappy with the company’s slow response to claims and overall customer service.
“Poorly managed, non existent customer service and a do it yourself attitude towards their customers make this the worst insurance company. No help finding a repair facility and they send you an “E check” so you will need a printer and an banking app to be able to deposit this check. Just try getting someone from that company on the phone, be prepared to leave a message and wait for a return call that never comes.” – TrustPilot user 1 February 2, 2023
Plymouth Rock company details
- Free quote: 855-993-4470
- Service (auto): 800-437-5556 or 833-511-7625
- Service (homeowners): 844-208-1935
- Claims mailing address: Varies by state
- Website: https://www.plymouthrock.com/
State availability
Plymouth Rock auto and home insurance is available in CT, MA, NH, NJ, NY and PA. Its term life insurance is only available in New Jersey.
Plymouth Rock tools and benefits
Consider these other product types from Plymouth Rock:
- Policies are also available for commercial auto, motorcycle, motor home, boat and watercraft and collector car.
- Renters, condo and flood insurance is also available
- Plymouth Rock has umbrella and pet insurance as well, along with special policies for New Jersey educators and teachers.
- Plymouth Rock’s Door-to-Door Valet Claim Service provides a representative to pick up your car, take it to the shop of your choice and bring it back when done. If you have rental coverage, they could also coordinate a rental car for you.
